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The company was founded in 1977 as a non-profit organization. In 1992, Health Net was converted into a for-profit corporation by way of a California state order. Through this transition, the California Wellness Foundation received more than $300 million dollars, as well as an 80 percent equity stake in Health Net’s parent company.
Health Net Products
Health Net provides insurance services for individuals and businesses in seven states: Arizona, California, Connecticut, New Jersey, New York, Oregon, and Washington. In the remaining 43 states, Health Net offers only Medicaid services.
Health Net also has several affiliates and subsidiary companies, including:
- MHN, which provides employee assistance programs, drug abuse programs, behavioral health care plans, training, and skill development and wellness training
- Health Net Dental, which provides dental insurance to Arizona, California, Oregon, and Washington; and
- Health Net Federal Services, which provides military and family counseling and behavior health help for government employees.
Health Net Consumer Complaints
Although Health Net is not Better Business Bureau accredited, it currently maintains an “A-” rating. There have been a total of 108 complaints filed against Health Net with the BBB in the last three years, 22 of which have been closed in the past 12 months.
The BBB site states that the A- rating is due to the company’s failure to respond to two complaints filed against them. Of the 108 complaints, 26 were filed in regards to issues with advertising or sales, 46 were filed in relation to billing or collection issues and another 36 complaints involved problems with Health Net’s products or services. There were no reported complaints with delivery, guarantees or warranties.
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