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The company chooses not to insure standard automobiles, although it does offer coverage for ATVs, scooters and mopeds in addition to motorcycles. Its company tagline, “We do one thing, and we do it better: Motorcycle insurance” sums up the company’s mentality nicely.
By choosing to hyper-specialize, Rider has successfully gained control of its niche market, becoming the largest insurer of motorcycles in New Jersey and gaining popularity in the eight other states where policies are currently sold.
In addition to motorcycles, Rider insures a variety of non-automobile vehicles such as ATVs, UTVs, off-road vehicles, scooters, and mopeds. The company’s website also offers a page dedicated to information based on the style of bike you may have, whether it be off-road or a street bike.
Riders insures many types of motorcycles. Cruisers, touring bikes, cross country bikes, Motocross bikes, or reconstructed/custom bikes are just some of the options Rider insures. Because different types of motorcycles have specific needs, Rider offers special coverage considerations. For example, a reconstructed Harley will need protection for custom chrome and fancy paint jobs. A dirt bike wouldn’t necessarily need that same protection, leaving room to focus on other needs. Overall, this specificity allows you to craft a policy including exactly what you need, this helps in keeping costs down.
Rider’s policies include the same basic coverages:
- Bodily injury liability
- Property damage liability
- Personal injury protection
- Underinsured/Uninsured motorist
In addition to the basic package, there are several optional coverages available:
- Roadside assistance
- Accessory coverage for things like custom paint, chrome and equipment
- Helmet and safety apparel coverage
- Trip interruption coverage for long-distance motorcycle rides
Various coverages can be purchased together in bundles, like the “Standard Plus“ option, which offers liability and comprehensive coverage without collision (useful for motorcycles that are in storage most of the year and only ridden for events or shows), or “Premium Plus,” which offers increased liability limits, comprehensive and collision (which is useful for motorcycles that are driven regularly).
Rider offers a variety of discounts. Discounts do vary by state, so be sure to check with the company for specifics.
In general, you are likely to qualify for one or more of the discounts available:
- Multi-bike discount
- Transfer discount for people swapping over from another company
- Safe-driving discount
- Defensive driver course discount
Riders Insurance advertises rates as low as $60 per month, although your rates will vary depending on several factors including:
- Your age
- The type of bike you’re insuring
- The coverage’s you select
- Your driving record
- Any discounts you may qualify for
You can obtain a quote online from the website by clicking “Insurance Quote” from the main page and filling out the quote form. The form itself is fairly extensive, but once you’ve obtained the quote, you can return to the site at a later point to retrieve it and purchase the policy.
Rider’s claims information can be found under the “Policyholders” tab of the website. You can file over the phone 24 hours a day by calling 866-211-0055 or, there is also an online submission form available under the same tab. Once your claim has been submitted, the site states that a claims representative will contact you regarding your claim within 48 hours.
There are different forms available for download for insureds in different states. These PDF documents may be useful in certain situations. They include things a driver’s statement, incident report, loss report and direction to pay.
These are all forms that your insurance company would generally forward to you as needed, however, having them on the website does make it more convenient to fill them out right away. The forms do not need to be filled out unless you’ve been contacted by an adjuster to do so.
Although Rider Insurance is not accredited on the BBB website, the site does give it an A+ rating. The websites shows four complaints in the last 3 years, none of which were closed in the last 12 months. Rider Insurance is also a popular company among Facebook users and has over 50,000 “likes”.
Consumer reviews are fairly mixed. Most people are pleased with the prices and customer service, but there is a recurring theme of policies being dropped after filing a claim. Given Rider’s low prices, it makes sense that they would be quick to drop their more expensive or high-risk customers.
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Overall, Rider Insurance seems to be an inexpensive option and highly specialized, which means it could be a great choice for a motorcycle enthusiast, especially if you have more than one bike to cover. If you’re insuring your motorcycle in addition to a few family cars, you would could possibly be better served going through a bigger company – most companies will give a multi-policy discount, and casual motorcycle riders won’t need a ton of coverage on their bikes so rates will stay low regardless. For real enthusiasts, though, Rider seems like it could be a solid choice if you live within one of the states it covers – Delaware, Indiana, Maryland, Michigan, New Jersey, Ohio, Pennsylvania, or Virginia.
For a list of companies that we recommend, visit our Best Insurance Companies page.