Compare Insurance Quotes
The Unum Group has approximately 10,000 employees worldwide and is currently led by president and chief executive officer Richard P Mckenney. While its headquarters are located in Chattanooga, there are also several main Unum operating offices located in: Columbia, South Carolina; Dorking, Surrey, United Kingdom; Glendale, California; Portland, Maine; and Worcester, Massachusetts. The company also operates an additional 35 sales offices throughout the U.S.
Unum offers a variety of employee benefits products, including insurance for:
- Short Term Disability
- Long Term Disability
- Critical Illness
- Hospital Indemnity
Previously, the company did offer Long Term Care, however they are no longer marketing the sale of the product. Unum is committed to servicing current policies, though. The company is licensed to sell its products in all 50 U.S. states, as well as Puerto Rico, Canada and the District of Columbia.
Ratings and Consumer Reviews
The headquarters of Unum has been Better Business Bureau accredited since 1960, however a rating is not listed and there are no complaints. Unum Group is also listed and given an A- rating. In the last three years, there have been a total of 80 customer complaints filed with the BBB against Unum Group in the past three years; 34 of which have been closed in the last 12 months. Of the complaints, two are related to issues with advertising or sales, 11 stemmed from problems with billing or collections, one with delivery issues, and the remaining 66 complaints were filed in regards to issues with Unum’s products and/or services.
The BBB states the the A- rating is due to six complaints that were filed against the business left unresolved. In addition to the complaints, there are also 13 negative reviews filed against Unum Group on the bureau’s website.
|Rating Company||Grade||Financial Outlook|
Leave a Review for Unum Insurance
If you have experience with Unum Insurance and would like to share it with others, feel free to leave it in the comment section below.
For a list of companies that we recommend, visit our Best Insurance Companies page.